Frustration

I just got a new computer program for Hannah's math.  I installed it on Tuesday and she did her math no problem.  I went to look at her work yesterday morning and the program wouldn't work.  So I tried to reinstall it.  Still Wouldn't work.  So I call Tech support.  The first person I talked to had never heard of the error code that I had so she sent me to the next higher level of tech support and told me I was lucky there was no wait time .  20 minutes later I finally talk to a person.  He took me through several attempts at different things that could be wrong and every time it didn't work He kept telling me that it must be because I did something wrong.  Finally he just did everything remotely.  Hannah did her school yesterday no problem but this morning same error code.  So I will have to call tech support again.  I hope I get a little nicer specialist that doesn't make me feel like a complete idiot. 

Homeschool link for today is Project Gutenberg.  These are copyright free books that  you can download and read or print off.  Most of the classis fit into this catergory.